Wonderwood Privacy Policy

Last Updated: June 6, 2024

 

We recognize that your privacy is very important. This privacy policy covers the policies of Learning Tapestry, Inc. ("Learning Tapestry", “we”, “us”, or “our”) on the collection, use, and disclosure of your information, including any personally identifiable information or other data collected that could directly or indirectly identify you (“Personal Information”) when you access our application (the “App”) and other existing and future websites, products and services, owned, operated, controlled or offered by Learning Tapestry and hosted on Learning Tapestry’s systems in connection with the App (collectively, the “Services”). 

Children’s Privacy

  • Children may only use this App through an account created by a parent and with consent form an authorized adult.
  • Our Services do not collect Personal Information directly from children without the express consent of the parent.

Your Consent to Our Privacy Policy
You and your child may only use our Services if you consent the privacy practices described in this Privacy Policy. You consent on behalf of your child as the parent or legal guardian of a child who wants to use the Services (in each case, the child’s “Parent”). If you do not agree with this Privacy Policy, do not use, or permit your child to use, our Services. BY ACCESSING OR USING OUR SERVICES, CREATING AN ACCOUNT FOR YOURSELF OR YOUR CHILD, OR PERMITTING YOUR CHILD TO USE THE SERVICES IN ANY MANNER, YOU CONSENT TO THIS PRIVACY POLICY AND OUR TERMS OF SERVICE.

1. What information do we collect?

Account Registration Information.  You must be 18 or older to create an account on our Services. When you create an account, we may collect your email address, password and year of birth (for age-gating purposes) and profiles for your child as described in “Childe Profile Information” below.  As such, all Personal Information collected through your account is collected with your consent.

Registration Through Third Party Account. If you register or log into your account through a third-party account, such as Google or Facebook, we will have access to some of your third-party account information from that service, such as your name and email address, and other information in that account as provided by that service. You should review such third-party account’s privacy policy for more information about their data collection and sharing practices. You have the ability to disable the connection between our Services and your third-party account at any time.

Child Profile Information. When you create a profile of your child on the App, we will collect the following information where applicable: child’s first name, year of birth and subject area interests. 

Child Online Interaction Data. The App may collect the following information from your child when your child interacts with the App: 

  • Your child’s favorite books/pages/images
  • Pages visited by your child and length of time for each visit
  • The e-books read by your child as available on the App
  • Type of subjects the child engages with
  • The avatar selected by your child to represent themselves in the App

The above information constitutes Personal Information to the extent they can directly or indirectly identify your child.

Automatically Collected Online Usage Activity. As is true of most applications, we gather certain information automatically when you visit our application. When you use our Services, we may collect certain information automatically from you, which may include device usage information, such as your IP address (for general geolocation purposes only), browser and device characteristics, language preferences, referring URLs, country, location, information about who and when you use our application and other technical information. To collect this information, a cookie may be set on your computer or device when you visit our Services. Please see section below “How We Use Cookies” for more discussion on this topic.

Mobile Device Data.  When you access our Services through a mobile device, we may also collect certain mobile device information automatically, including, but not limited to, the type of mobile device you use, your mobile operating system, mobile device ID (for error analysis purpose only) and the language setting of the mobile device.

Products & Services Updates. We may collect your name and email address if you sign up to receive emails, invites and newsletters from us regarding our products and services. You may opt out at any time by clicking on the “Unsubscribe” link located at the bottom of any Learning Tapestry marketing email and following the instructions found on the page to which the link takes you. Please allow us a reasonable time to process your request. You cannot opt out of receiving transactional e-mails related to the Services.

Services and Customer Support. We may collect information such as your name and email address to the extent necessary for us to provide the Services that you have requested and/or to provide customer support. 

2. How we use cookies?

Cookies are small text files which are transferred to your computer or mobile device when you visit a website or app. We use them to remember your preferences, improve your user experience, and help us understand how people are using our Services, so we can make them better.  Cookies can be session cookies, which expire once you close your web browser. Cookies can also be persistent cookies, which stay on your device or a set period of time or until you delete them.  Learning Tapestry uses the following types of cookies:

  • Strictly Necessary Cookies: These cookies are necessary to allow us to operate our Services as you have requested. For example, they let us recognize what type of User you are, provide security settings (for example, CAPTCHA) and then provide you with services accordingly.
  • Performance/Analytics Cookies: We use cookies and other similar technologies to analyze how our Services are accessed, is used, or is performing. We use this information to maintain, operate, and continually improve our Services. We may also obtain information from our email newsletters or other communications we send to you, including whether you opened or forwarded a newsletter or clicked on any of its content. This information tells us about our newsletters' effectiveness and helps us ensure that we're delivering information that you find interesting. 
  • Functional Cookies: These cookies help us remember your preferences and settings to enhance your user experience.

Using our Services without cookies is also possible. In your browser, you can deactivate the saving of cookies, limit them to particular websites, or set the browser to notify you when a cookie is sent. You can also delete cookies from your PC hard drive at any time (file: "cookies"). Please note that in this case you will have to expect a limited page presentation and limited user guidance. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org/

3. How do we use the collected information? 

We use the information we collect for the purposes described in this Privacy Policy, as covered in any agreement that incorporates this Privacy Policy, or as disclosed to you in connection with our Services. For example, we will use your information to:

  • Provide and deliver products or services, including software updates;
  • Operate and improve our operations, systems, products, and services;
  • Provide customer and service support, such as sending confirmations, invoices, technical notices, updates, security alerts, and administrative messages and providing service support and troubleshooting;
  • Communicate with you and your referrals about promotions and news about products and services offered by Learning Tapestry and our selected partners;
  • Enforce our terms and conditions or protect our business, partners, or users; or
  • Protect against, investigate, and deter fraudulent, unauthorized, or illegal activity

Aggregate Data. In an ongoing effort to better understand and to serve the users of our App, we may conduct market research on our users such as their general locations (through IP addresses), browser and device characteristics and language preferences. This research may be compiled and analyzed on an aggregate basis and this aggregate information does not identify you personally and will not be treated as Personal Information under this Privacy Policy.

Legal Basis For Processing. When we process your information we will only do so where at least one of the following applies:

  • Provide our service to you: Most of the time, the reason we process your information is to perform the contract that you have with us. For example, if you create an account, we process your account registration data to provide customized and personalized Services to you. 
  • Legitimate interests: We may use your information where we have legitimate interests to do so. We analyze aggregated and/or anonymous user activities on our Services to continuously improve our Services and for market research purpose. We remember your preferences to provide enhanced, more personalized features.  We process information for administrative, fraud detection and other legal purposes.  
  • Consent: From time to time, we may ask for your consent to use your information for certain specific reasons. You may withdraw your consent at any time by utilizing the opt-out features available in your account settings, or by contacting us at the address provided at the end of this Privacy Policy.
  • Legal Compliance: When it is necessary for us to use your information to comply with a legal obligations.

4. Is Information Collected by or Disclosed to Third Parties by using the Services?

We do not share, sell or rent to third parties your information except as described in this Privacy Policy.  Examples of instances in which we share your information are provided below:

  1. Third party service providers. We, like many businesses, sometimes engage other companies to perform certain business-related functions on our behalf so that we can focus on our core business. Examples of these services may include, but are not limited to website evaluation and data analysis, social media management, live chat support, customer support, error tracking, internet security and DDoS mitigation and, where applicable, data cleansing, invoicing and payment processing and authorization and order fulfillment, email delivery, marketing and promotional material distribution.  We authorize them to use this Personal Information only in connection data security and privacy standards. 
  2. Business transfers. We may sell, assign, buy, transfer or otherwise acquire or dispose of certain of our businesses or corporate assets. In the event of such or similar event, Personal Information we collected from you may be part of the transferred assets. We may also share Personal Information with our auditors, attorneys or other advisors in connection with the forgoing corporate transactions. You acknowledge and agree that any successor to or acquirer of us will continue to have the right to use your Personal Information and other information in accordance with the terms of this Privacy Policy.
  3. Aggregate Data.  In an ongoing effort to better understand and to serve the users of our App, we may conduct research on users such as their general locations (through IP addresses), browser and device characteristics and language preferences. This research may be compiled and analyzed on an aggregate basis, shared with Users or third parties and this aggregate information does not identify you personally and will not be treated as Personal Information under this Privacy Policy
  4. Analytics.  We use analytics providers such as Google Analytics to help us track user interactions with content on the site for the purposes of monitoring the performance.  For opt-out options specific to Google Analytics, please visit this page. 
  5. Legal requirements.  We may disclose your Personal Information if required to do so by law (including, without limitation responding to a subpoena or request from law enforcement, court or government agency or other public authorities) or in the good faith belief that such action is necessary (i) to comply with a legal obligation, (ii) to protect or defend our rights, interests or property or that of other customers or users, (iii) to act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) to protect against legal liability or potential fraud, as determined in our sole discretion.
  6. Your consent.  If we intend to use any of your Personal Information collected in any manner that is not specified herein, we will inform you of such anticipated use prior to or at the time at which such Personal Information is collected or we will obtain your consent subsequent to such collection but prior to such use. In short, we will honor the choices you make regarding your Personal Information and will inform you about any other intended uses of such information.

5. Linking to or from Third Party Social Media Platforms. 

Users may follow Learning Tapestry on Facebook, [X], [Instagram] and other social media platforms as made available from time to time. Users should click on the hyperlinks for each site to review the applicable privacy policies for more detail about information collected from these sites.

6. How Does Learning Tapestry Comply with the Children’s Online Privacy Protection Act (“COPPA”)?

Our Services are designed to support Parents for use by children, but we never collect Personal Information from children without consent from the child’s Parent. We will never knowingly collect Personal Information from a child under the age of 13 without this consent. If we discover that a child has submitted Personal Information to us without the required consent, we will delete their Personal Information from our systems. If you become aware of any unauthorized submission of information to us, please contact us at privacy@wonderwood.me  We strongly encourage Parents to actively guide a child’s use of the Services. 

If you are a parent, you can refuse to permit us to collect Personal Information from your child and can request that we delete from our records the Personal Information we have collected. Please keep in mind that a request to delete records may lead to a termination of an account, subscription, or other Services. If you have any questions or concerns about our approach to children's privacy, you, as a parent, want to access the data of your child, or request the deletion of your child's Personal Information, please submit a request to privacy@wonderwood.me. 

7. What are my data protection rights under General Data Protection Regulation (“GDPR”) and its Swiss and UK GDPR counterparts?

If you are located in countries that are within the European Economic Area (the “EEA”) Switzerland or UK, GDPR and its UK and Swiss GDPR counterparts give you rights with respect to your Personal Information, subject to any exemptions provided by the law, including the rights to:

  • Request access to your Personal Information;
  • Request correction or deletion of your Personal Information;
  • Object to our use and processing of your Personal Information;
  • Request that we limit our use and processing of your Personal Information; and
  • Request portability of your Personal Information.

You can usually access, correct, or delete your Personal Information by contacting us at privacy@wonderwood.me. We will consider all such requests and provide our responses as soon as we can.  Please note, however, that personal information may be exempt from such requests in certain circumstances, which may include circumstances where we need to keep processing your personal information for our legitimate interests or to comply with a legal obligations. Users located in EEA, Switzerland or UK also have the right to make a complaint to a government supervisory authority.

8. Cross-Border Data Transfers

Sharing of information laid out in Section 4 sometimes involves cross-border data transfers, for instance to the United States of America and other jurisdictions. Learning Tapestry may also subcontract processing to, or share your Personal Information with, third parties located in countries other than your home country.  Your Personal Information, therefore, may be subject to privacy laws that are different from those in your country of residence.  

We store the Personal Information on servers hosted by Amazon Web Services (AWS). Like Learning Tapestry, helping to protect the confidentiality, integrity, and availability of customer data is of the utmost importance to AWS, as is maintaining customer trust and confidence. For more details of AWS’ privacy and security processes, please visit https://aws.amazon.com/compliance/data-privacy/. By using our Services, you consent to your personal information being transferred to our servers as set out in this policy. 

Where our Services allow for users located in the European Economic Area (“EEA”), Switzerland or UK, and when we transfer their Personal Information to countries outside of the EEA, Switzerland or UK as processors, we transfer the Personal Information in accordance with applicable privacy laws and, in particular, that appropriate contractual, technical, and organizational measures in place such as the Standard Contractual Clauses approved by the EU Commission.  Standard Contractual Clauses are commitments between companies transferring Personal Information, binding them to protect the privacy and security of your data.

9. U.S. Privacy Laws

If you are located in the United States, this Privacy Policy explains how we collect, use and disclose your personal information under California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah and Virginia privacy laws, to the extent applicable to us. We call these laws collectively, the “U.S. Privacy Laws.” As of the last date when this Privacy Policy was updated, the U.S. Privacy Laws are not yet applicable to us due to our level of activities in those states.  Although the U.S. Privacy Laws are not yet applicable to us, our Privacy Policy currently describes rights afforded to data subjects under GDPR that are similar to the rights afforded to data subjects under the U.S. Privacy Laws. It is contemplated that in the event that any of the U.S. Privacy Laws apply to us, we will update our Privacy Policy to describe the rights afforded to data subjects under the U.S. Privacy Laws. Regardless, we do not sell or share personal information. We do not collect sensitive personal information. We do not disclose Personal Information to third parties for the purpose of engaging in targeted advertising. We will closely monitor the development of the U.S. Privacy Laws that may apply to our future activities and will implement reasonable administrative, technical and physical security measures for compliance.

10. How long does Learning Tapestry retain information collected? 

We follow generally accepted standards to store and protect the Personal Information we collect, both during transmission and once received and stored, including utilization of encryption where appropriate.  We retain Personal Information only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods (i) mandated by law, contract or similar obligations applicable to our business operations; (ii) for preserving, resolving, defending or enforcing our legal/contractual rights; or (iii) needed to maintain adequate and accurate business and financial records.  If you have any questions about the security or retention of your Personal Information, you can contact us at privacy@wonderwood.me.   

11. What is Learning Tapestry’s Security Policy?

We have implemented reasonable administrative, technical and physical security measures to protect your personal information against unauthorized access, destruction or alteration. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Services. All sensitive information is protected behind firewalls and multiple layers of security systems. However, although we endeavor to provide reasonable security for the information we process and maintain, no security system can ever be 100% secure.

12. How Does Learning Tapestry Respond to “Do Not Track” Signals?

“Do Not Track” is a feature enabled on some browsers that sends a signal to request that a web application disable its tracking or cross-site user tracking. At present, Learning Tapestry does not respond to or alter its practices when a Do Not Track signal is received.

13. Your Rights and Your Choices.

You can request in writing copies of personal information about you held by us. If that information is inaccurate, please let us know and we will endeavor to make the necessary amendments, erase, or block the relevant information as you request.

14. How Will I Be Notified of Changes to Your Privacy Policy? 

If Learning Tapestry makes material changes to its Privacy Policy, it will notify you by: (i) changing the Last Updated Date at the top of the Privacy Policy or (ii) sending an email to you (if you have an account).

15. Contact Us

If you have any questions regarding privacy while using our Services, or have questions about our practices, please contact us at privacy@wonderwood.me or write us at the following address:

Learning Tapestry, Inc.
440 N Barranca Avenue #6452
Covina, CA 91723
USA